Shipping policy and returns
Shipping in Canada
We ship everywhere in Canada. We do not ship to the U.S. due to the political and economical climate
Free ground shipping
We are pleased to offer free ground shipping for orders over 3 pounds or $55.00 in Canada.
Delivery time
All our products are prepared and shipped from Sherbrooke, QC, Canada in one or two working days after your order. Depending on your location, you can expect to be delivered between 1 and 5 days. For more information on delivery times for your region, please visit the Canada Post website.
Cancel an order
You can cancel your order if it has not been shipped. Your order will then be fully refunded.
If your order has already been shipped, please contact us at 819-564-8844 ext 104.
Error in an order
Your coffee will always be better if served well, even through our online shop: the satisfaction of your cup is our most important concerns. Yet we are never immune to mistakes!
If an error is found in your order, it will be our pleasure to correct it as soon as possible. Contact us at the number 819-564-8844 ext 104 or write us at support@cafefaro.com. If the error is from you, please contact us at 819-564-8844 ext 104 or write us at support@cafefaro.com as soon as possible to evaluate the possibilities.
