Carbon-neutral delivery to Canada
Thanks to Canada Post, we deliver carbon-neutral packages throughout Canada. We no longer deliver to the United States due to the political and economic situation.
Free delivery
The free delivery offer applies to all orders totaling more than 3 pounds.
Delivery times
All our products are prepared and shipped from Sherbrooke one or two business days after your order. Depending on your address, delivery may take one or two days. For more information on delivery times in your area, please visit the Canada Post website.
You can cancel your order if it has not yet been shipped. Your order will then be fully refunded.
If your order has already been shipped, please contact us at 819-564-8844 Extension 104 .
Order cancellation
Your coffee will always taste better if it's served properly, even when you order through our online store: your satisfaction with your cup is our top priority. However, mistakes can still happen!
If the order error is our fault, we will be happy to correct it as soon as possible. Contact us at 819-564-8844 ext. 104 or email us at support@cafefaro.com .
If the error is on your end, please contact us at 819-564-8844 Extension 104 or email us at support@cafefaro.com as soon as possible so we can assess the possibilities.
